FAQS

HOW DO I ENROL? HOW DO I PAY?

All class enrolments and trial classes can be booked directly through our booking system Pembee, which is integrated into this website. If you have any questions or issues, please email us at admin@BeXDcreate.com or give our friendly team a call on 0459058721.

DO YOU TEACH PRIVATE LESSONS?

BeXD Create does not directly teacher private lessons, however many of our teachers also teach lessons independently. Feel free to send us an email with what you're looking for and we will refer you onto a teacher.

CAN I TRIAL A CLASS BEFORE I PAY FOR THE TERM?

We don’t offer free trials but all our classes have the option to sign up for a paid trial class. These can be booked directly through our website. After your trial, you will receive an invite to enrol for the remaining weeks of term if you or your child wishes to continue. trials are not available in the last 4 weeks of term as the teacher will gave established the class focus, scripts and project/s tailored to the interests and skill level of the students in the class.

MY CHILD IS TOO YOUNG OR TOO OLD

Our age ranges are a guide. Depending on your child’s maturity, focus and interest in drama, musical theatre, dance and/or singing, they may fit into an older class or a younger class. Please be aware that older classes will cover more mature content and will be paced for an older cohort. Give us a call on 0459058721 or email admin@BeXDcreate.com with specifics and we can help guide you to the right class.

MY CHILD HAS SPECIAL NEEDS, IS THIS CLASS SUITABLE?

Neurodiverse children are very welcome in our classes. We have multiple teachers in every room to offer support to any children who need it. Our classes, with the exception of our K-Pop Dance Classes, are suitable for most physical disabilities, please send us an email to double check anything specific at admin@BeXDcreate.com.

DO YOU OFFER HOLIDAY WORKSHOPS

Yes! We run workshops every school holidays including Acting for Stage & Screen, Musical Theatre Bootcamp and Musical Production Workshops. You can have a look HERE or follow us on Facebook or Instagram to stay up to date with upcoming workshops.

WHY SHOULD I ENROL MY CHILD IN A BeXD CLASS?

Singing, Musical Theatre and Acting classes offer numerous benefits for children (and adults!), including improved self-confidence, communication skills, creative expression, teamwork, and awareness. These classes provide a platform to develop all of these skills along with learning performance skills and fostering a love for the arts.

CAN ADULTS WITH NO PRIOR PERFORMING EXPERIENCE ENROL IN CLASSES?

Absolutely! Our classes welcome students of all experience levels, including and especially adults with no prior singing, dance or acting experience. We will support and guide you to discover the beauty of your unique voice, build confidence and find your community.

CAN PARENTS OBSERVE CLASS?

We'll be honest, this one is tricky.

The basic answer is yes, of course you can stay and watch if you feel this is best for your child. HOWEVER, we have found (quite overwhelmingly) children are more distracted, more shy, and less likely to fully engage with class if a parent is in the room watching.

So here's our rule...

Yes you are more than welcome to stay, BUT the instructors will ask that you participate in class. We've found that parents sitting and watching makes shy kids more shy, and easily distracted kids more distracted, but if these parents engage in the class as students they can be there to support kids when needed but also are a positive role model for how to engage in class.

WILL STUDENTS BE GIVEN OPPORTUNITIES TO PERFORM?

Yes. All our kids and teens classes perform in end-of-term showcases in their final week of each term for friends and family. Sometimes this showcase is a work-in-progress performance that is just our chance to share what we're working on, and other times we're aiming for a more polished show.

For all our classes, we put on an end of year concert where all classes and holiday workshop casts come together to celebrate our year of learning and perform some favourite from throughout the year.

We also run a Musical Production Holiday Workshop in the January, June and September school holidays which provides opportunities for students aged 6+ to perform in a full-scale musical.

WHY SHOULD I CHOOSE BeXD CREATE

Two Reasons.

1. We prioritise joy and confidence. Some training organisations will prioritise perfection and skill development at the expense of a student's mental health, self-esteem and overall wellbeing. This is one of the reasons BeXD Create was founded - to provide a different approach. We provide acting, singing or musical theatre training in a format that makes you love it MORE every day, makes you feel great about yourself and empowers students to forge their own creative path, whether that's as a career or as a hobby.

2. Our lead teachers are Industry Professionals. If you or your child has an interest in a career as an Actor, Singer or Musical Theatre Performer, our teachers have been there, and most are currently there. Our teachers have worked at Disney, on West End, appear frequently in QPAC shows, work in workshops for new Australian Musicals, act professionally in feature films, are published playwrights, work as professional children's performers, or are working Recording Artists. We know our stuff AND we walk the walk. Want to know about professional auditions - we probably did one in the last fortnight. Want to know more about Agents - we have one and we'll tell you all about it. Want to know how feasible a career in the Arts is? We'll share our experience, the good and the challenging, with you.

WHAT IF I MISS A CLASS/CLASS IS CANCELLED

You can read our full cancellation policy on our booking system (head down the bottom of THIS PAGE).

Basically, we want to be as flexible as we can, whilst still ensuring we can pay our staff and cover our costs.

If you know you are going to be away for a week when you book a term, get in contact with us and as long as the class isn't full (e.g. you'll be taking a spot someone else would fill), we're happy to adjust your term invoice.

If you are away unexpectedly due to illness or other factors, we unfortunately are not able to provide a refund as we will have created resources, planned and staffed based on the expected number of students.

If we cancel a class - due to staff unavailability or a weather event, a credit or refund will always be provided.

DO YOU OFFER SIBLING DISCOUNTS OR MULTIPLE CLASS PACKAGES?

No, we're not able to offer discounts for enrolling multiple students, or if you enrol one students across multiple classes. We also do not offer early bird discounts or have sales on our classes.

We try to keep these classes as affordable as we possibly can and therefore we don't have the leeway to offer discounts.

.

We LOVE Feedback.

if you participate in a holiday workshop, you'll receive a follow-up call from one of our team members to check-in how your experience was. We have also recently starting sending out 2 minute surveys at the end of each term.

if you want to talk to us at any time, please PLEASE don't hesitate to reach out. We really would love to hear from you, even it's it not positive, your feedback helps us improve things and make our programs better.

HOW CAN I PROVIDE FEEDBACK

WHAT SHOULD STUDENTS BRING TO CLASS?

A Water Bottle.
Clothes you are comfortable in.
A Pen or Pencil.
Your Script or Music (If you have any).
A snack, or lots of food if you are attending an ALL DAY holiday workshop

.

Cast your mind back, before emojis, when we used to make smiley faces out of punctuation? This emoji - XD - is an excited happy face. BeXD is meant to mean be happy, be excited!